Privacy Policy

Kenja Solutions ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services (the "Services"). Please read this policy carefully. If you do not agree with the terms of this privacy policy, please do not access or use the Services.

1. Information We Collect

We collect information in several ways, depending on whether you are a Client (e.g., an employer) or a Candidate (e.g., a job applicant).

Information from Candidates

When you participate in a hiring assessment at the request of one of our Clients, we may collect the following information:

• Personal Identifiers: Your name, email address, and other contact information provided by our Client.
• Visual and Audio Information: Still photographs (photos) and/or video recordings of you, as well as audio information contained therein.
• Behavioral and Biometric Information: Our AI analyzes the visual data you provide to generate insights. This analysis may involve processing information related to facial characteristics and micro-expressions to infer behavioral traits. We do not collect data for identification purposes (e.g., a facial fingerprint). The output is a set of predictive insights about job-related traits.

Information from Clients

If you are a Client, we may collect the following information:

• Account Information: Your name, company name, email address, phone number, and payment information.
• Usage Data: Information about how you interact with our Services, such as the roles you create and the reports you access.
• Candidate Data: Information you provide about Candidates that you invite to use our Services.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To Provide and Improve Our Services: To operate our platform, generate analytical reports for our Clients, and improve the accuracy and fairness of our AI models.
• For Research and Development: We use anonymized and aggregated data to conduct research and development to enhance our technology. We will not use your personal data for R&D without your explicit consent where required by law.
• To Communicate with You: To send you service-related announcements, billing information, and support messages.
• To Ensure Security and Compliance: To protect against fraud, abuse, and to comply with legal obligations.

3. Legal Basis for Processing

Our legal basis for collecting and using the personal information described above will depend on the personal information concerned and the specific context in which we collect it. We process Candidate data based on the legitimate interest of our Clients to make informed hiring decisions, and where applicable, upon your consent provided before you begin an assessment.

4. Data Sharing and Disclosure

We do not sell your personal information. We may share your information in the following situations:

• With Our Clients: We share Candidate analysis reports with the specific Client who requested your assessment.
• With Service Providers: We may share information with third-party vendors and service providers who perform services for us (e.g., cloud hosting, payment processing).
• For Legal Reasons: We may disclose your information if required to do so by law or in response to a valid request by a public authority.

5. Data Security

We use administrative, technical, and physical security measures to help protect your personal information. This includes data encryption, access controls, and regular security audits. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that no security measures are perfect or impenetrable.

6. Your Data Protection Rights

Depending on your location (e.g., the European Economic Area or California), you may have the following rights regarding your personal information:

• The right to access, correct, or update your personal information.
• The right to request the deletion of your personal information.
• The right to object to or restrict the processing of your personal information.
• The right to data portability.

To exercise these rights, please contact us at the details below. As we are a processor of Candidate data on behalf of our Clients, we may forward your request to the relevant Client.

7. Data Retention

We retain personal information for as long as necessary to provide our Services to our Clients, to comply with our legal obligations, resolve disputes, and enforce our agreements. Data is typically retained for the period defined in our agreement with the Client.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Kenja Solutions
Attn: Data Protection Officer
Email: [email protected]